In November 2019, a Vehicle Special Order (VSO) was issued in relation to Regulation 109 [of The Road Vehicles (Construction and Use) Regulations 1986]. The VSO has helped to clarify what drivers can and cannot do with a screen within their vehicle.

From a SAFEcommand perspective, Airbus will be looking at improving both ScGuide and ScResponse to making it easier for users to comply with the legal requirements. We are already engaging with our Working Groups and have reached out to members of the NFCC Transport Officers Group to ensure any proposed changes to ScGuide and ScResponse can be addressed both practicably and sensibly.

We will communicate any updates as they happen, however, if you would like to be involved in any discussions or you have any questions or concerns please contact:

You are reminded that it is the responsibility of SAFEcommand users to ensure compliance with all applicable laws when using the products.

  • SAFEcommand software such as ScGuide and ScResponse should not be accessed by any user whilst he or she is driving a vehicle.
  • In ScGuide, if being used by the driver, all status or acceptance of incident messages should be sent whilst the vehicle is stationary and the screen should be switched to the navigation view prior to setting off. Whilst the vehicle is in motion only the Text to Speech functionality in ScGuide should be operational to inform the driver of any new information received relating to the Incident.
  • ScResponse is intended to be used by OIC’s and other non-driving crew members in the vehicle to prepare for arrival at the scene of an Incident. It is the responsibility of those users to ensure the driver is not distracted by the screen displaying the ScResponse software.

If you have any further questions, please get in touch by logging a call with the SAFEcommand Service Desk.